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Researching consumers and brands in retail markets

Copy of Customer Experience

Copy of Customer Experience

Survey feedback from retail shoppers

Copy of Focus Groups

Copy of Focus Groups

Understanding shoppers better

Copy of Mobile Surveys

Copy of Mobile Surveys

Feedback at a convenient time

Copy of Accompanied Shopping

Copy of Accompanied Shopping

Tracking live shopper behaviour

Copy of Depth Interviews

Copy of Depth Interviews

Clear insights

Copy of Mystery Shopping

Copy of Mystery Shopping

Staff performance and reward

Over 25 years of experience in consumer market research and mystery shopping.

Full range of research methods enabling action planning for our clients.

On-street, in-store and online interviews, focus groups, mystery shopping.

Online, multi-level reporting.